At Superpower Intel, our Accessibility Mystery Shopping service is born from a genuine encounter that highlighted the need for truly inclusive customer experiences. Our mission is to help businesses ensure that all patrons, regardless of ability, feel valued and welcomed. Discover how our unique approach can transform your customer interactions.
Accessibility Mystery Shopping
Our Accessibility Mystery Shopping assesses your business's accessibility through the eyes of individuals with disabilities. We send trained mystery shoppers to evaluate and provide constructive feedback on physical accessibility, customer service, and overall inclusivity. This service aids in identifying areas needing improvement and helps your business create a welcoming environment for all customers.
Our Accessibility Mystery Shopping ensures your business welcomes everyone, fostering a truly inclusive experience that builds loyalty and enhances reputation.
- Inclusive evaluations by trained shoppers
- Identify key accessibility improvements
- Enhance customer experience for all
Accessibility Audits
provide a comprehensive evaluation of your establishment's accessibility features. Our experts assess compliance with legal standards and suggest enhancements for better inclusivity. These audits cover physical spaces, digital presence, and customer interactions, ensuring your business is accessible to everyone, thereby broadening your customer base and enhancing your reputation.
Our thorough Accessibility Audits help you comply with regulations, attract a diverse customer base, and demonstrate your commitment to inclusivity and accessibility.
- Comprehensive compliance checks
- Customized accessibility recommendations
- Broaden your customer base inclusivity